Contact
Contact PET Travelling
PET Travelling is a trading name of Rayborne Ventures L.L.C., 30 N Gould St Ste R, Sheridan, WY 82801, USA. Use the form below for a question about this site, a factual correction or an accessibility problem. Your message goes to the monitored company inbox.
Where your question actually belongs
| Your question | Who answers it |
|---|---|
| Import requirements, permits, quarantine, arrival | Australian Department of Agriculture, Fisheries and Forestry |
| Export certification and endorsement | your own country’s authority — USDA APHIS, APHA/DAERA, or CFIA |
| Prohibited dog breeds | Australian Department of Home Affairs |
| Hybrid cats and wolfdogs | Department of Climate Change, Energy, the Environment and Water |
| Whether your animal is fit to fly, and medication | your veterinarian |
| Whether an airline will carry your animal | the carrier that will operate the flight |
| Someone to run the whole move for you | a professional pet-shipping company |
Every one of those is linked from the source register, with the page each answer came from and the date it was read.
What this site cannot do, by design
Nobody here will check your dates, read your paperwork, judge whether your specific animal will be admitted, or intervene with an authority or an airline. That is not a staffing shortfall — it is the design choice that makes accurate, sourced information affordable at $4 USD instead of the cost of a managed relocation. There is no per-case human handling in this product.
If you need someone accountable for your relocation, a full-service shipper is the right purchase, and this site will keep saying so.
Errors, and how they get fixed
A factual error is the most valuable thing anyone can send us: something stated here that the authority’s own page does not say, or no longer says. So is an accessibility barrier.
The correction policy sets out how those are handled — re-read at source, claim updated, every affected page re-checked, and the change published in updates. Send the page URL and the statement you believe is wrong through the form below.
Send us a message
Use this form for site questions, corrections or accessibility problems. For a decision about your pet's admissibility, health or flight, contact the authority, veterinarian or carrier responsible for it.